| Company Name: | GRM Information Management Services |
| Phone: | 510-933-4221 |
| Email: | mebanks@grmdocument.com |
| Address 1: | 41099 Boyce Road |
| Address 2: | |
| City: | Fremont |
| State: | CA |
| Zip: | 94538 |
| Position Title: | Account Manager |
| Number of Openings: | 1 |
| Position Type: | Sales & Marketing |
| Position Type Other Description: | |
| Start Date: | 05/31/2019 |
| Duties: | We have an Account Manager opening in our Fremont, CA. office to manage and develop existing client relationships. In this position you would regularly interact with your assigned customer base in order to identify individual client requirements and levels of satisfaction, effectively communicate those needs to internal operations management and monitor service quality to ensure customer satisfaction.
As the primary point of contact for the client, you would initiate and receive calls to build positive relationships and respond to client questions/concerns. Approximately 25%-35% of your time would be spent in the field where you would be expected to attend client meetings with mid-level management to understand the clients’ individual objectives and implement creative solutions to meet those goals.
In this fast paced environment you would be responsible for developing relationships by keeping clients abreast of best industry practices, identifying additional opportunities within your assigned book of business and up-selling new products and/or services. |
| Experience Required: | • Bachelor’s Degree or minimum 3 years professional experience
o Experience working directly with clients in a similar capacity as an Account or Customer Relationship Manager.
o Self-motivated and self-directed
o Possess strong interpersonal skills
o Excellent written and verbal communication skills
o Exceptional work ethic and Independent thinker
• Demonstrated ability to win competitive account sales
Will consider entry level candidates that have the following criteria:
A strong hunter mentality - the ability to prospect and sell into new account opportunities
Experience selling outsourced services is a plus
Driven to succeed and excel, with a passion and enthusiasm for the business
Excels in an entrepreneurial atmosphere with constant change
Technical awareness - can confidently converse with IT personnel
Strong relationship building skills, with the ability to build and lead cross-functional teams to achieve sales results
Ability to grasp and map processes and corresponding document and information flows between departments
Proven record of exceeding quota in previous positions |
| Wage or Salary: | |
| Per Hour |
| Approximate Work Hours or Days: | 8am-5pm |
| Hours |
| How to apply: | Send resume to Maurice Ebanks, General Manager at mebanks@grmdocument.com |
| Posting End Date: | 07/31/2019 |